FAQs – Frequently Asked Questions
Here are some answers to most frequently asked questions about InstantFigure. Didn't find your answer? Contact us!
InstantFigure Founder/Designer, Monir Jalili, has been a major contributor to the fashion industry since 1985. She launched and operated Carabella Collection Catalogs for over 25 years, a young, contemporary line of swimwear and sportswear available through mail order catalogs and online.
InstantFigure began its shapewear line with a wide assortment of slimming shapewear. Through popularity and demand, Monir added the swimwear, active wear and sportswear lines to specifically address the desires and needs of today’s women; their desire to be in shape, be confident, feel comfortable, as well as look and feel sexy. InstantFigure’s mission is to provide customers with the styles that flatter and enhance their look Instantly! with the highest quality and most outstanding value possible. Monir designs to specifically meet women’s needs in health, fitness, and career areas. With InstantFigure, you’ll discover an American made shapewear that helps women of all sizes. InstantFigure helps you look and feel amazing about yourself no matter what your body shape is. Monir believes today’s women want to look good in a product that works. InstantFigure truly is the perfect solution!
Founder, Monir Jalili is Proud to say that all the InstantFigure products are made in the USA!
Don’t just take our word for it! Check out our Testimonials online from our satisfied customers www.InstantFigure.com
What are Compression Garments?
Compression garments are products made of a heavy stretch fabric designed to provide a certain amount of compression to slim and support target areas of the body. Whether it’s your tummy that needs flattening, your waist that needs more accentuating, or your hips that need trimming. InstantFigure compression products is the answer to a shapelier, slimmer new you. As the name compression suggests, the garments can provide the effect or illusion of weight loss as the garment will hug your figure and compress it so your body will look slimmer. The bumps and bulges will be restrained and smoothed out so all you see is a toned slimmer body and for ladies your beautiful curves will be accentuated. The garments are typically made of a blend of Nylon/Spandex that stretch and follow your body contour nicely hiding and slimming away unwanted bumps. Wear it and watch the fabric stretch, squeeze and couture your body instantly.
Do Compression Garments Help in Weight Loss?
The compression garments can be used to aid in weight loss because it not only gives the illusion of losing weight, it helps motivate people to keep going with their exercise regimen. Along with being a benefit to the body during and after a good workout, when you wear the close fitting garments, muscles may appear more toned. These products energize you and help you improve in your physical activities, great for running, working out, playing sports, and everyday activities. Another way this compression garments aide in weight loss is by using it daily, because as the attire is compressing the body it gently applies pressure as you move and this type of massage breaks up cellulite that helps exert the fat cells into the shape of the garment itself. It’s almost as though the shape that it gives you will remain that way if worn long enough.
Compression garments can improve athletic performance. They do this by improving circulation and giving muscles additional support. Better athletic performance can motivate you to exercise more and more exercise is a proven method for breaking up excess fat and losing weight. The results of these comfortable durable and tight fitting garments are that you look and feel good adding a big boost to your confidence.
Some other essential functions of compression products include comforting people with medical conditions or after having plastic surgery. People who have had Liposuction, back surgery, breast augmentation among other medical or cosmetic procedures, often use the compression garments to help skin stay intact and a faster less painful recovery.
Help for better Posture and Back support
InstantFigure compression products comfortably support and strengthen the lower back as well as abdominal muscles. With InstantFigure fabric, you will get firm, yet comfortable and optimal support with a dimensional form fitting look and feel. InstantFigure compression products help soothe back pain, provide optimum support to the lumbar area and abs, without sacrificing comfort and doesn’t move or slide while you have it on.
InstantFigure lightweight and thin fabric is ideal for all-day use. The array of products help to focus on targeting areas such as the stomach, waist, hips and lower back and all over support.
InstantFigure offers maximum support by reducing muscle vibration and fatigue. These product also offers temporary pain relief for joints and reduce shock resulting from running or working out on hard surfaces.
InstantFigure is recommended by doctors to help build core muscle strength and encourage better posture, but we recommend to always consult with your physician before buying any compression product to ensure that you get the one that’s right for you.
TV Offer FAQs
Underbust Bodyshort + Free Magic Tube:
Q1. What size should I order? InstantFigure fits true to size, therefore we recommend that you order your normal size. To maximize the benefits, it's important that you use the InstantFigure size chart to ensure you choose the one that's right for you. We are now offering Curvy sizes 3X, 4X, 5X to meet all our customer demands.
Q2. I’m large busted, will this be a problem? One of the amazing benefits of the underbust bodyshort is that you get to wear your own favorite bra. So you will have the lift and support without feeling smooched or uncomfortable.
Q3. What if they don’t fit? No problem, simply return them and we will exchange them for you at no additional cost to you. Please follow the return instructions on your packing list.
Q4. What do they weigh? The weight is between 5 and 11 oz. depending on the size.
Q5. What material is the Underbust Bodyshort made of? All our compression shapewear is made of 72%Nylon/28%Spandex
Q6. Is it washable? Yes, it is easy care…Treat your InstantFigure products with care and you'll get wear after wear after wear! Machine washable in cold water, use non chlorine Bleach Tumble Dry Low or Line Dry, Do not iron.
Q7. Will the product shrink? The underbust bodyshort is made of the highest quality fabric that has been laboratory tested. So under proper handling and care, there is no shrinkage, even after several hundred washes.
Q8. How long will they last? Under proper handling and care, your underbust bodyshort, should last at least 1-2 years without losing its shape and elasticity.
Q9. How do I get Free Shipping? The TV-Offer is for an Underbust Bodyshort and FREE Magic Tube Belt for 3-easy payments of $19.95 + $9.95 S/H on the 1st payment ($59.95 + $9.95 = $69.90). Instead of the 3payments make only one payment and get FREE shipping so you only pay $59.95 and save $9.95.
Q9. How often do I have to make a payment? The TV-Offer is for 3-easy payments of $19.95 + $9.95 S/H on the 1st payment ($59.95 + $9.95 = $69.90 total). The 1st payment of $29.90 will be made when the order is placed and the 2nd & 3rd payments will be charged on the same date the following 2 months. Example 1st payment of $29.90 is charged Feb. 25, 2015 the 2nd payment of $19.95 will be charged Mar. 25, 2015 and the 3rd and final payment of #19.95 will be charged April 25, 2015.
Q9. What if I return the product before I make the last payment? You will be refunded for the amount paid (less $9.95 S/H) and the next payment due will be cancelled, if it’s too late to cancel and the charge goes through, please call/email us to request a refund.
9 Zones Support & Control:
InstantFigure has implemented a 9 zone control and support system throughout all its styles and designs to strategically target those troubled areas.
Here are some suggestions…
Bust Enhancer: Get that extra lift and shaping… we offer open underbust tops, dresses and shorts that allow you to wear your own bra and get that extra lift and support.
Waist Shaper: Get that hourglass shape with a slimmer waistline… try one of our slimming tanks, Hi-Waist shorts.
Eliminates Love handles and bra bulges: Look smoother along your waist and back, with one of our bodysuits, bodyshorts or slimming tanks.
Flatten your Tummy: look better in those body conscious outfits, try our Magic tube, tank dresses, or bodysuits
Provides Back support: Take on those daily task with comfort and ease. Our slimming tanks, bodysuits will give you the back support you need.
Helps with better posture: Stand taller, straighter with our bodysuits and slimming tanks.
Trims your thigh area: look leaner throughout your thighs, we suggest our Hi-Waist shorts, tanks bodyshorts.
Shapes and firms your hip: Get that smooth silhouette and feel shapelier, try the Hi-Waist shorts, bodysuits, slip tank dress.
Lifts your booty: Get that perfect lift with our Hi-Waist shorts, bodysuits.
Q1. What is the Magic Tube? The Magic Tube Belt is an amazing garment that can be worn multiple ways, as a tube top, waist support and shaper or hip belt. Providing maximum slimming support for those specific areas that just need a little extra compression.
Q2. Is the Magic Tube really free and are there any hidden cost? The Magic Tube is FREE... no additional or hidden cost. It’s our free gift to you just for trying InstantFigure.
Q2. What is the price Magic Tube? The Magic Tube is FREE with the purchase of the Underbust bodyshort as part of the TV-Offer. However if you want to buy an extra Magic Tube for yourself or to give as a gift the current price is $24.95 and retail value is $39.95.
Q3. If I return it, do I get to keep the Magic Tube as stated on the TV show? Yes you do! Just return the underbust bodyshort and keep the Magic Tube as our free gift to you, No questions asked... However, if it is a sizing issue, please call customer service as they can help you get the right size. We know you will love the Underbust Bodyshort!
Q1. What is InstantFigure about, is it a dietary product? InstantFigure is not a weight loss product. It is compression shapewear garments designed to give the appearance of a slimmer and trimmer body with firm support yet comfortable for all day wear.
Q2. What do InstantFigure products feel like? InstantFigure products are made of a the highest quality fabric that is soft to the touch and feels smooth and silky against your skin giving you firm yet comfortable slimming support. You just don’t want to take it off!
Q4. How do you decide which products will be offered in which colors? Our main shapewear collection will always be sold in “you can never go wrong colors,”…Black and Nude. Depending on seasons and trends you might see new colors added to the current classic collection, new styles or if our loyal customers have suggestions, we always take that into consideration as well.
Q5. What does it mean if my shapewear is rolling? Rolling can be an indication that your InstantFigure product is too big, or too small. For finding that perfect fit, it's important to choose the right size. Check out our sizing chart if not sure what size you need. If you still feel you’re not getting the perfect fit, we recommend trying one of our best-selling bodysuits — like our Underbust body short or tank bodyshort. These styles stay in place and give you that all-over smooth and slimming effect. We have a style for every size and shape.
Q6. I have a specific product question, how do I get it answered? Feel free to contact us via phone at (949) 263-0043 or email us at firstname.lastname@example.org
Q7. Where are your products made? We are proud to say that all our products are made right here in the USA!
Q8. I just had surgery. Are InstantFigure products safe to wear? We are pleased to say that we currently have doctors that use and recommend InstantFigure products to their patients, however, we recommend you consult with your physician first.
Q9. Where can I find InstantFigure in my city, state or country? To find a location near you, we recommend that you go to www.InstantFigure.com and click on “Where to Buy”. If you are in California you can always stop by our corporate office at… 17662 Armstrong Ave Irvine Ca 92614, just call us before coming so we can be ready for you. You may also sign up for our emails and be the first to know… upcoming news, new locations, special discounts and promotions and FREE product offers.
Q10. The product I purchased is defective or the wrong size, what should I do? Please see our Return Policy found on your packing list for instructions, or click here
Q11. Do you offer discounts? We always have special offers, shipping deals and more… and the best way to find out is to sign up for our exclusive emails. Plus, get a special free gift on your birthday when you sign-up! Click here
Q12. Does InstantFigure offer Payment Plans? No, we do not offer payment plans on any of our regular products. There is one 3-payment plan however it applies ONLY to the TV-OFFER and nothing else.
Q1. How do I know which size to buy? InstantFigure fits true to size, therefore we recommend that you buy your normal size. To maximize the benefits, it's important that you use the InstantFigure size chart to ensure you choose the one that's right for you. We are now offering Curvy sizes 3X, 4X, 5X to meet all our customer demands.
Q2. Where can I find size measurements? Our size Chart is located at the bottom/footer of our website and also on each product page you will find a link to the size chart.
Q3. How can I get my measurements to determine my size? To find your correct size, use a tape measure and check the measurements against our size chart, if you do not have a tape measure, we recommend that you order in the same size as your normal clothes with the best fit. If you fall between sizes, we recommend ordering the bigger size. See measuring tips below.
Bust - Measure under your armpits, around your shoulder blades, and over the fullest part of your bust. Don't pull the tape measure too hard. For fitting a bra, you also need the measurement just under your bust.
Waist - Measure around your natural waistline. This is the narrow part of your waist, approx. an inch above your navel (also where your elbow bends). Relax and breathe out before you measure.
Hips - The hips should be measured around its fullest part (about 8 inch. below your waist).
Please note: This is a general size chart, all measurements are in inches and are to be used as a guideline only. Still not sure… please contact us via phone or email.
Q4. Which products come in plus sizes/Curvy? Look for the Curvy Category on the menu bar and for the curvy logo on regular size items. We have a wide range of styles from 2X to 5X for our curvy girls.
Q5. I'm petite, which InstantFigure product should I wear? We have a wide range of styles from XS and up to accommodate all sizes and shapes. Recommended for petite are the two piece sets, check out our size chart and see what size will be the best fit is for you. click here
Q6. What if I can’t find anything in my size? We have a wide range of styles from sizes XS to 5X, so you should be able to find the perfect item in your size. Check out our size chart measurements to determine the InstantFigure size for you. Need additional help… Please contact us via phone or email.
The Magic is in the Fabric: Super Control
Q1. What does the InstantFigure material feel like? InstantFigure products are made of a the highest quality fabric that is soft to the touch and feels smooth and silky against your skin giving you firm yet comfortable slimming support. You just don’t want to take it off!
Q2. What material is the InstantFigure Shapewear made of? 72%Nylon/28%Spandex
Q3. Will the product shrink? InstantFigure shapewear is made of the highest quality fabric that has been laboratory tested. So there is no shrinkage, even after several hundred washes.
Q4. Do InstantFigure products have more compression than other products in the market? Yes, InstantFigure is made of a revolutionary nylon/spandex blend that give you that ultimate compression in just one single layer than most known name brands out in the market, and without feeling constrained, uncomfortable or smooched. You got to try it to believe it!
Q5. Are there any other additional benefits to the product? Yes, InstantFigure fabric offers not only single layer super compression, slimming support they also offer Anti-Odor, Anti-bacterial and SPF 50.
Q6. What can the InstantFigure Magic fabric do for me? It will make you look up to 5” slimmer and 2 sizes smaller Instantly! Look at the 9 slimming control target zones
Collections and other products:
Q1. Does InstantFigure offer other Collections? Yes, due to the success of InstantFigure shapewear, we have implemented our amazing super control single layer fabric into some our fabulous new collections like, Slimming Control Swimwear, Active wear, Cycling Apparel, Accessories and much more to come…
Q2. Does InstantFigure offer any other collections besides compression? Yes, we offer fashion apparel from sportswear to eveningwear, based on season and trend. Check out our latest fashions click here
Q3. Does InstantFigure offer any nutritional products? Yes, under our health and wellness we have partnered with Amway and offer a wide selection of high quality natural products, from vitamins, beauty, skin care, dietary supplements and more… click here
Q4. Does InstantFigure offer products for men? Yes, you can find a great selection of compression garments for men under our sister company www.InstaSlim.com, check it out click here
Q1. Is it washable? How do I wash my InstantFigure products? Yes, it is easy care…Treat your InstantFigure products with care and you'll get wear after wear after wear! Machine washable in cold water, use non chlorine Bleach Tumble Dry Low or Line Dry, Do not iron.
Swimwear InstantFigure swimsuits are considered delicate. Try to avoid chemical products, sun tan oils and harsh detergents. Immediately after wearing, hand wash gently in cold water and lay flat to dry.
Q1. How do I know if a product is out of stock? If an item is out of stock, we will let you know via email or phone (if no email provided) within one business day. It is very rare that an item will be out of stock, however if it does happen due to unforeseen circumstances they are normally back in stock within 1-2 weeks.
Shipping, Handling & Processing:
Q1. What’s the difference/Shipping vs. Handling vs. Processing? Shipping and Handling covers just the cost to ship the actual item. Processing covers the small cost of sorting, sizing, packaging and quality control of the product
Q2. How do I track my order? You can go to www.instantfigure.com and go to track my order and enter your order for latest update or call or email us.
Q3. Do you ship internationally and how does that work? Yes, any order shipped to an address outside the United States will be charged a $60 surcharge per order. Rates will vary according to weight and destination, if there is an increase, you will be contacted prior to shipping. Duties and other fees are customer responsibility. Cannot guarantee delivery dates.
Expected Standard Delivery: 10 - 14 business days within the 48 states – International Delivery days and times vary by destination and cannot be guaranteed.
RUSH Delivery: 5-7 business days - NOT available for International destinations.
If you have any further questions, please contact customer service
Return & Exchange & Damage:
Q1. What if I need to exchange the size? Not a problem! All items are exchangeable, including the free gifts. Just follow the return instructions on your packing list, be sure to send back the garments you are exchanging, and we will send you the new size at no extra charge as long as the items are within even exchange.
Q2. What if my Return and Exchange items are not the same price? Not a problem! If the items are NOT the same price, any balance due will be charged to the credit card on file, if there is a credit due a refund will be issued to the credit card on file. If there is no credit card we will contact you for the credit card information or you may send a check or money order with the return.
Q3. What if I want to return my product for a Refund? No Problem, if you are not completely satisfied, you may return the product within 30 days for a refund of the purchase price (less the shipping/handling or discounts that have been applied). A restocking fee of $9.95 may apply.
Q4. If I return it, do I get to keep the free gifts? Yes you do! Just return the unwanted item (s) and keep your free gift. However, remember if it is a sizing issue, please call customer service as they can help you get the right size. We know you will love your InstantFigure products.
Q5. What if I receive damaged product? Please follow the return instructions on your packing list or call us for more information.
Guarantee/What if I want to return my product? We offer a 30 day money back guarantee, less the shipping, handling, and processing fees. You must return your product within 30 days of receipt. Please follow the return instructions on your packing list.
If you have any further questions, please contact customer service
Customer Service: 1-949-263-0043
Business Hours: Monday to Friday 8:30AM to 5:30PM PST. Closed weekends and major Holidays